United Kingdom

Menumate

Menumate is one of Australasia’s and Asia's largest Point of Sale Companies for the hosipitality industry.

Menumate operates branches in New Zealand, Australia and South East Asia.

Menumate works with clients throughout Australia, New Zealand, Pacific Islands, South East Asia and the United Kingdom and we are confident that the Menumate system and training will benefit you and your business.

Menumate Solutions

Menumate has a number of key modules that are important to hospitality businesses and ultimately to your choice of business partner for your investment in the latest POS system.

Inventory:   Most hospitality businesses have a considerable amount of capital invested in their stock. Menumate focuses on to control all of your beverages and main food items through the stock module in Menumate. This ensures that stock variances are monitored and reduced through better stock management. Industry analysis calculate that a medium sized restaurant with no stock management can be losing close to $20,000 per annum.

Loyalty:   Globally the statistics report that a customer with a loyalty card will visit a business 4 times more often and spend 50% more than a customer who is not a loyalty member. The Menumate loyalty system allows you build a loyalty database and market directly and cost effectively to your regular customers. 

Order Processing:  Typically in any business there are a number of peak times where processing orders fast, efficiently and accurately with the customer and through to the kitchen. This ensures customer satisfaction levels remains high and encourage repeat business and it ensures correct money and cash handling is performed at the Point of Sale securing your finances.

Waiter & Waitress Tools: Menumate has been developing hand held waitor and waitress terminals for over 15 years and now offers the latest wifi technology to improve your business. Menumate hand held terminals allow wait staff stay on the floor looking after more customers and more tables in less time.

Menumate Training:   Menumate provides a full and comprehensive training package as part of our standard services. These training packages will provide you and your staff with training on how to use Menumate. 

Menumate Support & Maintenance:  Menumate provides support 24 hours a day, 7 days a week. This includes our software maintenance agreement. This provides your staff with 24 hours support and also protects your investment by ensuring your Menumate software is upgraded with the latest software as it is developed. Menumate's development team constantly adding new features. Our development team are focused on developing tools that improve our client’s profit. We are continually researching new technology from around the world and ensuring your product is always one of the best.

All Menumate clients under the Maintenance and Support contract receive free Menumate software upgrades ensuring that the initial investment in the Menumate system does not need to be done again as Menumate ensures that the software is always improving with new features designed to help a business improve their profitability.

About Menumate

We understand that an investment in a Point of Sale system should not be taken lightly and we like to first think about the following two questions. Why and Who?

1. Why: There is really only one reason to purchase a new Point of Sale System. It needs to improve your business! It needs to improve to operational aspects of order taking, delivery of meals and easy payment of customer bills. It needs to allow you to increase your turnover by creating more efficient table turn, accurate billing and a focused loyalty system. It needs to reduce your costs by reducing costs to run your business, reducing wage costs, reducing stock variances and reducing administration costs. 

2. Who: The business you need to deal with needs to be a long term business partner more than just a POS supplier. They need to have experience in hospitality (Menumate has 20+ years’ experience with cafés and restaurants). They need to be focused on improving your business and focused on supporting you as a customer. 

At Menumate we believe that our responsibility is to work with you and your staff to use our tools and experience to deliver on the areas described above in WHY and we know we fit the description of who. Menumate has been delivering point of sale system to restaurants for over 20 years.